Hi, how can we help you?

What are the Fair Play and Community Guidelines?

How can I reach support?

Encountered an Inappropriate Ad? Here's How to Report It

Current Known Issues

Links to claim free resources on Android don't work

Why does my game not save properly

What is a Dragon Rider?

What are the benefits of becoming a Dragon Rider?

What is the "limited offer"?

What is my Support Key?

Can I play as a Guest?

Can I log in with Facebook?

I'm having Facebook Connection issues!

Why won't my game load?

Why did my game close unexpectedly?

I have a purchase issue! What should I do?

I did not receive a purchase, what should I do?

I made an accidental purchase with Runes. How can I get them back?

What is COPPA?

Is this game suited for my young child?

How do I set up Ask to Buy to pre-approve my child's purchases?

How do I level up my Dragon ?

What is the Book of Dragons?

How do I search for Dragon Eggs?

Gobber's Duties

How does the new Seasonal Event work?

How do Pass Points work?

What are Costumes?

Viking Buildings

Gathering Buildings

How do you categorize the Dragons?

What is the difference between the rarity of Dragons?

What is the difference between the Dragon types?

How do I go on a Journey?

How do Journeys work?

(Gauntlet) Why does an opponent dragon get multiple turns?

(Gauntlet) How Do I Access Gauntlets?

(Gauntlet) What is Sage fruit and how does it work?

What is Trader Johann's Ship and what does it do?

What are Trader Johann's Secret Speed Sales?

What happens when I skip Johann's offer?

What is the Ascension Chamber and how do I use it?

What are Ascension Portals and how do they work?

What are Scales and how do I obtain them?