Whenever performing actions in the game, please be sure you truly want to carry them out before proceeding with them. Nearly all actions in the game that are of a transactional nature have confirmation buttons asking you to ensure you truly want to perform them.
We strongly recommend you ensure you truly want to perform a purchase, sale, release, destroy, etc action before tapping on it. If you reach out to our Support team regarding a situation like this, please know that we review these on a case by case basis. In order to verify the resource exchange, please include your Support Key. Keep in mind that we cannot undo purchases and a return of the Runes cannot be guaranteed.