We are current tracking some issues impacting the player experience. Our team is actively investigating and working on resolving these issues and minimizing disruption. While some bugs may be resolved quickly, others may require further analysis from our team, so we appreciate your patience and understanding.

Here you will find a list on currently known and active issues, including any updates or workarounds. If you'd like to report a new issue or need to contact Support, please submit a Support ticket.

CURRENT KNOWN ISSUES

  • Video Ad Caching: We are currently investigating an issue where video ads may not load immediately. You may experience a short delay before a new ad becomes available to watch, or an "Ads are not available" error.
    • Android: Please exit the game by pressing the back button on your device. Tap yes when prompted if you want to exit. Restart the game and ads should run smoothly once more.
  • Log Out Crash: Crash can occur when using the Log Out option from the Settings Menu.
  • Johann's Ship Timer: Johann's Ship shows a 23h 59m timer in the upper left hand corner that never decreases. This is only cosmetic and does not impact the normal timer for the shop.
  • Baby Barf & Belch: Collecting Iron with Baby Barf and Belch is not possible. Attempting to gather Iron shows a blank button and results in no action being performed.