What is COPPA?

COPPA (Children’s Online Privacy Protection Act) is a United States federal law and applies to the online collection of personal information...

Is this game suited for my young child?

Dragons: Rise of Berk is rated E for Everyone, or ages 9 and up. It contains mild fantasy/cartoon violence. Apps in these categories contain...

How do I set up Ask to Buy to pre-approve my child's purchases?

Parents can take advantage of Apple's Ask to Buy program and Family Sharing program in order to give children their freedom to make purchase...

How do I set parental controls for in-app purchases?

In order to avoid purchases made by somebody using your device, please secure your account with a password. Depending on the device you are ...

Contacting Support on behalf of your child

Please note that certain laws and protection acts restrict Support from directly interacting with children. If your child needs assistance w...

How can I set up Parental Controls for in-app purchases? (Android)

Parents can take advantage of multiple features on Android in order to prevent unwanted purchases while also giving their child the freedom ...

How can I set up Parental Controls for in-app purchases? (iOS)

Parents can take advantage of multiple features on Apple iOS in order to prevent unwanted purchases while also giving their child the freedo...

How can I set up Parental Controls for in-app purchases? (Amazon)

Parents can take advantage of the Parental Controls feature on Amazon in order to prevent unauthorized purchases. These management features ...