There could be several reasons why your game closed unexpectedly. Here are suggestions that will usually solve issues like crashing or freezing.
- Try rebooting your device or computer.
- If you play through Facebook, try uninstalling and reinstalling the game. If you are a Guest user playing on mobile, do NOT UNINSTALL your game.
- If you are playing on mobile, try upgrading the operating system on your phone to the latest one.
- Do not run any other applications in the background while playing the game.
- Try disconnecting and reconnecting your device or computer from your modem, router, or wifi.
If these do not help, please write us an e-mail with your support key and as many details as possible.