To permanently delete your account and personal information, please follow the steps below. For resetting your account or transferring your account to a new device, contact support though the in-game Help & Support or via email.
1. Open the game app
2. Navigate to the in-game settings menu
3. Tap the Delete Account button
This will bring you to the Helpshift message interface with an auto-generated message for you to send to Customer Support. From there, Support can help to delete your game account. Alternatively, you may reach out to support via email to firstname.lastname@example.org to start this request.
Note: Deleting a game account does not disable auto-renewing subscriptions. If you have an active subscription, please be sure to cancel it through your Apple Device Settings:
1. Go to Settings
2. Tap your name
3. Tap Subscriptions
4. Tap the subscription you want to manage
5. Tap Cancel Subscription