What are the Fair Play and Community Guidelines?

Welcome to Jurassic World Alive! We’ve outlined our Community Guidelines below that will help everyone enjoy the game in a safe and fun envi...

[COVID-19] Ludia Games and COVID-19

Hello fellow DPG members,Given the current situation with COVID-19, all of our games will continue to be supported and will remain available...

[2.3] Update 2.3 Map Changes

SHORT-RANGE SPAWNING- The Map now differentiates short-range and long-range spawn points and will spawn different creatures!- Some of the ne...

[2.2] End of Support for iOS 10 and Below

Please note that as of version update 2.2, Jurassic World Alive's minimum supported iOS version is now iOS 11. The following iOS devices sup...

[2.0] What's the difference between a Turn and an Attack?

Definitions:- A TURN starts with players choosing a move, and ends when all the creatures have made their move (swap, ability, or skip their...

[2.0] Update 2.0 Battle Mechanics

DAILY MISSIONS ADJUSTMENTReduced by 50% the maximum amount of battles required to complete the Daily Defense daily mission.Maximum is now 6 ...

What are Raids?

2.1 UPDATERaid invite: offline playersYou can now invite any friend or alliance mate to join you in your Raid even if they are offline! Offl...

How do Raid Battles work?

2.1 UPDATEBoss HP display- The Boss’ tooltip now shows this round’s and its maximum HP. The top HP bar displays this round’s HP total.Raid V...

What is Ability Targeting?

Now that the game modes no longer assume that we play one creature against another, we had two choices: let the users target manually (and p...

What is the AMBER CLUB?

AMBER CLUB MEMBERSHIPPlease note the Amber Club is only available for players that are 18 years old or older. Players who are eligible for t...

Support Tickets Experiencing Delays

If you have contacted our support team, please note that we are continuing to receive a large influx of tickets, causing extended wait times...

How can I reach Support?

Question(s) still not answered? Please email us your questions at support+alive@ludia.comYou can also reach us from your game by tapping the...

Find us online!

Stay in the loop on what's new, and connect with our community through our Facebook, Instagram, Twitter, YouTube, and Ludia Forums!Facebook:...

What is Recruit a Friend?

You think you have the right candidate for the DPG? You can now Mentor up to 3 friends with the Recruits feature, and gain special rewards t...

[2.11] Daily Gifts Feature

Open Jurassic World Alive and head to the new Daily Gifts menu to collect a free gift every day!You’ll have 30 days to collect 28 ...

[2.11] Revamped Level Unlocks

The Jurassic World Alive adventure is unfolding in a new way!To help newer players progress through the game without feeling overloaded, we’...

[2.14] Stat Boost Reset Tokens

Stat Boost Refund Tokens are here for a limited time! Spend a Token on a single creature and retrieve all Health, Attack or Speed Stat Boost...