Currencies & Payments
I made a purchase but did not receive it. How can I receive it?
Sometimes purchases will be delayed or do not go through due to connection errors. Should this happen to you, please send us an e-mail with ...
I made an accidental purchase with my Jurassic World Alive Cash. Can I get it refunded?
Our team will not interfere with the progress of your game, as a result we will not refund any accidental purchases made with Jurassic World...
I did a Tapjoy offer and need to get in touch with Tapjoy support!
If you have started, or completed, an offer and need assistance with that offer, you can reach out to Tapjoy support through their in-app su...
I have a purchase Issue! What should I do?
If you experienced an issue while making a Store purchase, please contact our Support Team with your official store receipt, and support key...
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