I made an accidental purchase with my Jurassic World Alive Cash. Can I get it refunded?

Our team will not interfere with the progress of your game, as a result we will not refund any accidental purchases made with Jurassic World...

I did a Tapjoy offer and need to get in touch with Tapjoy support!

If you have started, or completed, an offer and need assistance with that offer, you can reach out to Tapjoy support through their in-app su...

I made a purchase but did not receive it. How can I receive it?

Sometimes purchases will be delayed or do not go through due to connection errors. Should this happen to you, please send us an e-mail with ...

Google Play: I made an accidental in-app purchase. How can I get a refund?

You can request a refund directly from Google Play.Once Google Play has made their decision, please let our Support team know in case there ...

Apple: I made an accidental in-app purchase. How can I get a refund?

As Apple has their own set of policies and procedures regarding refunds, we are unable to provide refunds for iOS purchases.Please note that...

I have a purchase issue! What should I do?

If you experienced an issue while making a Store purchase, please contact our Support Team with your official store receipt, and support key...

Google Play: How to protect from unauthorized purchases

In order to help protect from future unauthorized purchases, please secure your device from unauthorized use by implementing a password, PIN...

Apple: How to protect from unauthorized purchases

In order to help protect from future unauthorized purchases, please secure your device from unauthorized use by implementing a password, PIN...

Google Play: How do I set up Family Purchase Approvals on Android?

If you’re the family manager in the family group, you can choose purchase approval settings for any member of your family. If you're a paren...