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Warriors of Waterdeep: Fair Play and Community Guidelines

Find us online!

How can I reach Support?

I received a response to my Helpshift ticket. Where can I view the reply?

Android: What is a subscription?

iOS: What is a subscription?

What do I get with the VIP subscription?

How do I get more resources?

Where can I get legendary cards for my heroes?

I did not receive my Gems from Tapjoy. What now?

How can I get new characters?

How do I increase my Player Level?

How do I unlock a new Theme?

How do I attack an enemy?

How do the different Abilities work?

What do the different Status icons mean?

How do I Level Up characters?

How do I Upgrade character abilities?

What are the different character Classes/Races?

I made a purchase but did not receive it. How can I receive it?

I made an accidental purchase. How can I get a refund?

I made an accidental purchase with Gems. How can I get them back?

What is my Support key?

Where can I find my Account ID?

Can I play as a Guest?

What is COPPA?

Is this game suited for my child?

How do I set up Ask to Buy to pre-approve my child's purchases?

Android

Apple

Which devices are compatible?

What is Battle mode?

How do I unlock Battle mode?

How does the matchmaking work?

Guilds

Joining & Leaving a Guild

Guild Donations

Silverhand Trials