What is my Support key?

Your Support Key is your unique App ID. With that, we are able to open your account and take a closer look at your data. The Support Key is ...

Where can I find my Account ID?

Your Account ID can be found at the bottom-right corner of the in-game settings menu (gear symbol). If you have been asked to provide your A...

Can I play as a Guest?

You can absolutely play as a Guest. Just keep in mind that, while playing as a Guest, you are at risk of losing your save data due to device...

Can I log in with Facebook?

You may link Warriors of Waterdeep with a Facebook account. Should you do so, your save data will be stored on the server and become accessi...

How old do I have to be to play?

Warriors of Waterdeep is rated 13+

Login with Google Play

Connect to your Google Play Store account and then launch Warriors of Waterdeep. Once the game has loaded you will be met with a prompt aski...

Login with iTunes

Connect to your iTunes account and then launch Warriors of Waterdeep. Once the game has loaded you will be met with a prompt asking if you w...

How do I reset my game?

Please contact support with your support key and they will be able to reset your data for you. Please note that any purchases you have made ...

Can I transfer my game to a new device?

Yes you can! Please contact our support team and they will be able to do the transfer for you. They will need the support key of your game i...

How do I adjust my game settings?

You can find the game settings by tapping the gear icon at the top left. From here you can toggle on and off the music and sound effects, lo...

Personalized Player Experience

We pay great attention to our player's privacy and the use of personal data. Ludia does not resell your information and any data collected i...

Deactivation or Deletion of a Ludia Forums Account

Additional information available in the Discourse Privacy Policy: https://www.discourse.org/privacyAdditional questions regarding your Disco...

What is Apple Sign-In?

In our recent update, we have added Apple Sign-In: A new way of logging into our games for players using iOS 13.Requirements for using Apple...

What is the age and Operating System requirement for Apple Sign-In?

In order to use Apple Sign-In, you need to be over the age of 13 and use iOS 13 on your Apple device.