There could be several reasons why your game closed unexpectedly. Here are suggestions that will usually solve issues like crashing or freezing.
- Try rebooting your device.
- If you play through Facebook, try uninstalling and reinstalling the game. If you are a Guest user, DO NOT UNINSTALL your game.
- Try upgrading the operating system on your phone to the latest one.
- Do not run any other applications in the background while playing this game.
- Go to your device settings, into WiFi, and then tap your network to forget it. Then reconnect to your WiFi network.
If these do not help, please write us an e-mail with your support key and as many details as possible.