Why is my Support Key important?

Your Support Key is your unique game ID. With that, we are able to open your account and take a closer look at your game data. The Support K...

I want to start over. How do I reset my conversations?

If you do decide to reset your game, please contact support with your request and support key. Please note that a reset means you will ...

How do I adjust my game settings?

Game settings such as Notifications and Login options (via Google, Apple or Facebook) can be adjusted through the in-game Settings Menu foun...

Can I log in with Facebook?

Yes! You can link your game data to your Facebook account. Your data will be stored and your game will be accessible from any compatible dev...

Can I log in with my Apple ID?

Yes! You can link your game data to your Apple ID. Your data will be stored and your game will be accessible from any compatible device.&nbs...

Can I log in with Google Play?

Yes! You can link your game data to your Google Play account. Your data will be stored and your game will be accessible from any compatible ...

Personalized Player Experience

We pay great attention to our player's privacy and the use of personal data. Jam City does not resell your information and any data collecte...

Deactivation or Deletion of a Ludia Forums Account

Additional information available in the Discourse Privacy Policy: https://www.discourse.org/privacyAdditional questions regarding your Disco...