What is my Support Key?

Your Support Key is your unique game ID consisting of 8 letters. With that, we are able to open your account and take a closer look at your ...

Can I play as a Guest?

You can absolutely play as a Guest. Just keep in mind that, while playing as a Guest, you are at risk of losing your save data as a result o...

Can I log in with Facebook?

You can link your game to a Facebook account. If you do, your game's save data will be stored on our server, making it accessible from any c...

How do I reset my game?

If you do decide to reset your game, please send us an e-mail with your request and Support Key. Please note that a reset means all of your ...

Can I transfer my game to another device?

If you're playing as a Guest, your game data is stored locally on your device, so it's not possible to automatically transfer it to a new de...

How do I adjust my game settings?

You can adjust the music, sound effects, and battery mode in the in-game settings menu. To open this menu, tap the profile icon in the top l...

How can I change my user name?

Your profile name is what you will be called among heroes and villains.If you want to change your name, open your profile by selecting the i...

如何永久刪除我的帳戶和個人資料

如要永久刪除帳戶和個人資料，請跟從以下步驟。如要重置賬戶或將你帳戶轉移到新裝置，則請透過遊戲內的幫助和支援或透過電郵聯絡支援團隊。1.開啟遊戲應用程式2.前往遊戲內的設定功能表3.點擊「刪除帳戶」按鈕按下按鈕便會前往 Helpshift 訊息介面，該介面設有自動產生的訊息，你可以...

停用或刪除 Ludia 論壇帳戶

更多資料可在 Discourse 私隱政策中查閱：https://www.discourse.org/privacy有其他關於 Discourse 帳戶的問題？ https://www.discourse.org/contact刪除如果你的帳戶只發出過一兩篇論壇帖文，你可以從個人...