How can I reach Support?

Question(s) still not answered?Then please email us your questions at support+jurassicworld@ludia.com . Answers are usually delivered w...

What is that building with the free dino bucks?

Non-spending players can now access the Tapjoy offerwall with ease through the building at the park entrance, located next to the aquatic pa...

What are custom trades?

Once per day, or three times for VIP members, you can customize your trade with Chanya by selecting an item that you would like to get rid o...

What is Apple Sign-In?

Apple Sign-In: A new way of logging into our games for players using iOS 13. Requirements for using Apple Sign-In: iOS 13An Apple ...

What is the age and Operating System requirement for Apple Sign-In?

In order to use Apple Sign-In, you need to be over the age of 13 and use iOS 13 on your Apple device.

How can I link my existing Jurassic World: The Game account to Apple Sign-In?

If you are using iOS 13 on your Apple device and you are over the age of 13, you will be able to connect your current account to Apple Sign-...

I accidentally logged in to my Guest account instead of my Apple Sign-In connected account, what should I do?

No worries!Please tap on the gear icon on the left top side of your in-game screen to open up the Setting Menu.In the the Settings menu in y...

I accidentally logged in to my Facebook connected account account instead of my Apple Sign-In connected account, what should I do?

Please tap on the gear icon on the left top side of your in-game screen to open up the Setting Menu.In the the Settings menu in your Guest (...

How can I sign out of my Apple-Sign In connected account?

You can find the option to sign out of your Apple Sign-In connected account in the Settings Menu of your game. To open up the Settings ...

What is Amber?

Amber is a new currency which our team has added into Jurassic World: The Game in Update 1.55.Once you obtain your first Amber by bringing o...

What is Season (Sauria) Pass?

Our team has introduced a new feature in Update 1.59  - Season Pass!The Season Pass will enable our players to complete more vario...

What's new in Update 1.63?

As always, our team of engineers has been working hard to bring you another exciting update.Here's what you can expect to see in Update 1.63...

End of support for devices running on Android 5.0 and iOS 11

Dear players,Please note that as of Update 1.63 support will be discontinued for Jurassic World: The Game on devices running lower than...

What is the Grand Premium Season Pass?

Dear players,We are excited to inform you that as of Update 1.63. we  have a new addition to our game - The Grand Premium Season Pass!T...

My device is no longer compatible with Jurassic World: The Game, why?

Dear players,Due to game stability reasons, as of update 1.63, the game is no longer compatible with some devices with which it used to be c...

What's new in Update 1.64?

This is what we have prepared for you in our update 1.64: New Features           &nbs...