How does the VIP Free Trial Work?

If you are currently not a VIP member and then spin a Supply Drop in-game, you will be offered to try our VIP Subscription program for free ...

How can I control my subscription as an Android user?

ON MOBILE1. On your Android phone or tablet, open the Google Play Store app.2. Check if you’re signed in to the correct Google Account.3. Ta...

How can I control my subscription as an iOS user?

ON MOBILE1. Go to Settings > [your name] > Subscriptions.2. Tap the subscription that you want to manage.3. Choose a different subscri...

Accessing Subscription Content

To get as much out of your monthly subscription as you can:- Login to the store account you used to purchase your subscription every time yo...

What are the benefits of becoming a VIP member?

When you register for VIP in Jurassic World Alive you will receive the following benefits: - Improved rewards from Supply Drops. Collect eve...

iOS: What happens if I cancel my subscription during a cycle I paid for?

If you cancel your subscription during a cycle you paid for: - You will not be charged for the following pay cycle, or any other pay cycle h...

Android: What happens if I cancel my subscription during a cycle I paid for?

If you cancel your subscription during a cycle you paid for:- You will not be charged for the following pay cycle, or any other pay cycle he...

I purchased a subscription but my VIP status isn't showing!

Once your subscription transaction is finalized in Jurassic World Alive, you will be met with an in-game pop up which will lead to your VIP ...